{% extends "base.html" %} {% block title %}Ticket #{{ ticket.id | truncate(length=8) }} - Actix MVC App{% endblock %} {% block content %}

Ticket #{{ ticket.id | truncate(length=8) }}

Back to Tickets {% if user.role == "Admin" %} {% endif %}
{{ ticket.title }}
{{ ticket.description | replace(from="\n", to="
") | safe }}

Comments
{% if comments | length > 0 %}
{% for comment in comments %}
{% if comment.is_support_response %} Support Team {% else %} Customer {% endif %} {{ comment.created_at | date(format="%Y-%m-%d %H:%M") }}
{{ comment.content | replace(from="\n", to="
") | safe }}
{% endfor %}
{% else %}
No comments yet.
{% endif %}
Ticket Details
Status
{{ ticket.status }}
Priority
{{ ticket.priority }}
Created
{{ ticket.created_at | date(format="%Y-%m-%d %H:%M") }}
Updated
{{ ticket.updated_at | date(format="%Y-%m-%d %H:%M") }}
{% if ticket.assigned_to %}
Assigned To
Agent #{{ ticket.assigned_to }}
{% endif %}
{% endblock %} {% block extra_js %} {% endblock %}