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specs/features/README.md
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specs/features/README.md
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# Digital Freezone Customer Portal Features
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This directory contains detailed specifications for all features of the Digital Freezone Customer Portal.
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## Feature Categories
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- [Authentication & User Management](authentication.md) - Login, profile management, and KYC
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- [Financial Management](financial.md) - Wallet functionality and transaction handling
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- [RWDA Management](rwda.md) - Real World Digital Asset management features
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- [Communication & Support](communication.md) - Tickets, inbox, and notification systems
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- [Legal & Compliance](legal.md) - Contract management and regulatory compliance
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Each feature specification includes:
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- Detailed description
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- User interface requirements
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- Functional requirements
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- Data requirements
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- Integration points
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- Security considerations
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specs/features/authentication.md
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specs/features/authentication.md
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# Authentication & User Management
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## 1. Login
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### Description
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The login system provides secure access to the Digital Freezone Customer Portal, ensuring that only authorized users can access the platform and their personal information.
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### UI Requirements
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- Clean, minimalist login form
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- Fields for username/email and password
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- "Forgot password" link (*)
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- Two-factor authentication option (*)
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- Error messaging for invalid credentials
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- Loading state during authentication (use webassembly?)
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- Redirect to last accessed page after successful login (*)
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### Functional Requirements
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- WebAssembly-based secret management & private key mgmt
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- Email verification
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- Two-factor authentication via SMS or authenticator app (*)
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- Session management with configurable timeout (*)
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- Account lockout after multiple failed attempts(*)
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- Password strength enforcement(*)
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- Audit logging of login attempts (successful and failed) (*)
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## 2. Profile Management
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### Description
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The profile management system allows users to maintain their personal information, contact details, and preferences, ensuring that the platform has accurate and up-to-date information.
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### UI Requirements
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- Comprehensive profile dashboard
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- Editable fields with inline validation (*)
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- Profile completeness indicator
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- Section-based organization (personal info, contact details, preferences) (*)
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- Avatar/profile picture upload with preview (*)
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- Save/cancel buttons for each section
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- Success/error notifications for updates
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## 3. KYC (Know Your Customer)
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### Description
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The KYC system enables users to verify their identity in compliance with regulatory requirements, allowing them to access higher-level services within the Digital Freezone.
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### UI Requirements (3e party)
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- Step-by-step verification wizard
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- Document upload interface with drag-and-drop
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- Mobile camera integration for document capture
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- Verification status dashboard
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- Progress indicators for multi-step processes
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- Clear instructions for each verification step
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- Verification history and document archive
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specs/features/communication.md
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specs/features/communication.md
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# Communication & Support
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## 1. Tickets
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### Description
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The ticket system provides a structured way for users to request support, report issues, or initiate processes that require staff intervention, ensuring that all requests are tracked and resolved efficiently.
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### UI Requirements
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- Ticket creation form with type selection and priority
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- Ticket listing with status indicators and filtering
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- Detailed ticket view with comment thread
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- File attachment capability with preview
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- Status and workflow progress indicators
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- Related ticket suggestions
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- Search functionality across tickets
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- Sorting and filtering options
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### Functional Requirements
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- Ticket creation with:
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- Type selection (support, technical, billing, etc.)
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- Subject and description fields
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- Priority selection
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- Attachment upload
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- Ticket workflow management:
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- +- evert flow will be managed this way
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- Status tracking (open, in progress, resolved, etc.)
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- Assignment to staff members
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- SLA tracking and escalation
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- Workflow steps based on ticket type
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- Comment system:
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- Rich text formatting (markdown)
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- @mentions for staff or departments
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- File attachments
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- Internal notes (staff only)
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- Notification system for ticket updates
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- Ticket linking and relationship management
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- Knowledge base integration for suggested solutions
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- Satisfaction surveys upon resolution
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- Linking to RWDA, Companies (Entities), Voting Request, ...
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### Data Requirements
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- Ticket metadata (type, subject, priority, etc.)
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- Ticket status and history
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- Comment thread
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- File attachments (need generic way how to deal with files, the webdav?)
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- Workflow configuration by ticket type
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- SLA definitions and tracking data
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- User and staff assignment information
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## 2. Inbox
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### Description
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The inbox system provides a centralized communication channel between users and the Digital Freezone platform, enabling efficient information exchange and notification delivery.
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### UI Requirements
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- Message listing with unread indicators
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- Message categorization with visual labels
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- Message detail view with threaded replies
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- Compose interface with formatting options (*)
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- Search and filter functionality (*)
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- Attachment handling with preview (*)
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- Bulk action capabilities (mark read, archive, etc.) (*)
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- Mobile-responsive design for on-the-go access (*)
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### Functional Requirements
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- Message reception from system and staff
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- Message composition and replies
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- Message categorization with labels (*)
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- Attachment handling (upload and download) (*)
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- Search across message content and metadata (*)
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- Filtering by date, sender, label, etc. (*)
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- Read/unread status tracking
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- Message archiving and deletion (*)
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- Integration with ticket system (comments appear in inbox)
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## 3. Actions
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> TODO: maybe this is part of the ticketing system?
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### Description
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The actions system provides users with a clear overview of tasks that require their attention or input, ensuring that workflow processes progress efficiently and users are aware of their responsibilities.
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### UI Requirements (*)
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- Action center dashboard with priority indicators
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- Action cards with clear descriptions and deadlines
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- Filtering and sorting options
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- Calendar view for deadline management
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- Completion tracking with progress indicators
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- Related entity links (tickets, RWDAs, etc.)
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- Mobile notifications for urgent actions
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- Historical view of completed actions
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### Functional Requirements (*)
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- Action creation based on workflow triggers
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- Action assignment to specific users
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- Deadline setting and tracking
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- Priority assignment and escalation
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- Action completion verification
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- Dependency management between actions
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- Reminder generation for approaching deadlines
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- Action delegation (if permitted)
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- Audit trail of action history
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- Reporting on action completion rates
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specs/features/financial.md
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specs/features/financial.md
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# Financial Management
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## 1. Wallet
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### Description
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The wallet system provides users with the ability to manage their funds within the Digital Freezone platform, enabling them to deposit, withdraw, and track their financial assets.
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### UI Requirements
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- Dashboard showing current balances across all currencies
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- Transaction history with filtering and search capabilities
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- Visual graphs of balance history and spending patterns
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- Top-up interface with multiple payment options
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- Withdrawal interface with security verification
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- Receipt generation for all transactions
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- Currency conversion calculator
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- Spending analytics with categorization
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### Functional Requirements
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- Multi-currency support (EUR, CHF, USD)
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- Deposit functionality via:
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- Credit/debit card (Stripe integration)
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- Bank transfer
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- Other payment methods as applicable
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- Withdrawal functionality to verified bank accounts (*)
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- Transaction history with detailed metadata
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- Balance tracking and reconciliation (*)
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- Currency conversion with real-time rates (*)
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- Transaction notifications
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## 2. Real World Digital Assets (RWDA) Financial Management
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### Description
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The RWDA financial management system enables users to purchase, sell, and track the financial performance of their Real World Digital Assets within the platform.
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### UI Requirements
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- Portfolio dashboard showing asset allocation and value
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- Purchase interface with asset selection and payment options
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- Transaction confirmation screens with terms and conditions
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- Asset performance tracking with visual charts
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- Dividend/return tracking and history
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- Tax reporting interface
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- Portfolio diversification visualization
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- Risk assessment indicators
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specs/features/legal.md
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specs/features/legal.md
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# Legal & Compliance
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## 1. Contracts
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### Description
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The contract management system enables users to view, sign, and manage legal agreements related to their activities within the Digital Freezone, ensuring proper documentation and compliance with legal requirements.
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### UI Requirements
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- Contract listing with status indicators
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- Contract detail view with markdown rendering
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- Signature interface (based on signing with private key)
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- Signature status visualization
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- Version comparison view (*)
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- Contract template browser (*)
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- Search and filter functionality (*)
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- Print and download options (*)
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### Functional Requirements
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- Contract presentation in readable format (markdown)
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- Digital signature collection:
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- Certificate-based signatures
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- Multi-party signing workflow:
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- Sequential or parallel signing
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- Reminder notifications (use tickets)
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- Deadline enforcement
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- Signature verification and validation
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- Contract versioning and change tracking (*)
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- Contract template management (*)
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- Audit trail of all contract activities (*)
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- Expiration and renewal management (*)
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- Contract search by content or metadata (*)
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## 2. Terms & Conditions (Policies)
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### Description
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The terms and policies system manages the presentation, acceptance, and tracking of legal terms, privacy policies, and other agreements that govern the use of the Digital Freezone platform.
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### UI Requirements
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- Terms and policies listing with version information
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- Policy viewer with clear formatting (markdown viewer)
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- Version comparison view (*)
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- Acceptance tracking and history (*)
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- Notification center for policy updates (*)
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- Search functionality across policy content (*)
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- Language selection for multilingual policies (*)
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- Print and download options (*)
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### Functional Requirements
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- Policy presentation in readable format
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- Version management with effective dates (*)
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- Acceptance collection and tracking (*)
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- Notification of policy updates requiring acceptance (*)
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- Forced acceptance for critical policy changes
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- Policy acceptance history for audit purposes (*)
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- Language localization of policies (*)
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- Search across policy content (*)
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- Policy update workflow with approval process (*)
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