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# ThreeFold Certification
## Overview
ThreeFold Certification is a quality assurance program for farmers and solution providers who take a license with support from ThreeFold. This certification enables providers to offer enhanced reliability and guaranteed support to their customers.
## Benefits of Certification
- **Guaranteed Support**: Certified farmers and solution providers receive priority support directly from ThreeFold.
- **Enhanced Reliability**: Certification ensures higher standards of service quality and uptime.
- **Trust Signal**: Users can easily identify certified providers in the marketplace.
- **SLA Endorsement**: Certified providers commit to specific Service Level Agreements endorsed by ThreeFold.
- **Priority Resolution**: Issues affecting certified slices receive expedited attention from ThreeFold support teams.
## How Certification Works
1. **Licensing**: Farmers or solution providers enter into a support license agreement with ThreeFold.
2. **Verification**: ThreeFold verifies that the provider meets all technical and operational requirements.
3. **Certification**: Upon approval, the provider receives certified status.
4. **Flagging**: All slices offered by certified providers are automatically flagged as "certified" in the marketplace.
## Certification Flag on Slices
When browsing the TF Marketplace, users can filter for certified slices. The certification flag indicates:
- The slice is provided by a certified farmer or solution provider
- ThreeFold guarantees support for this slice
- The slice meets higher reliability standards
- Support requests will receive priority handling
## Becoming Certified
Farmers and solution providers interested in certification can:
1. Contact ThreeFold to inquire about licensing options
2. Review and sign the software and support license agreement
3. Complete the certification process
4. Begin offering certified slices in the marketplace
## Maintaining Certification
To maintain certified status, providers must:
- Continuously meet or exceed the agreed SLAs
- Keep their support license active and in good standing
- Participate in periodic reviews and audits (TBD)
- Address any compliance issues promptly
## For Users
When selecting slices in the marketplace, look for the certification flag to ensure you're getting resources with guaranteed ThreeFold support and enhanced reliability.
## License agreement needed
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