# Mycelium Certification

## Overview

Mycelium Certification is a quality assurance program for farmers and solution providers who take a license with support from Mycelium. This certification enables providers to offer enhanced reliability and guaranteed support to their customers.

## Benefits of Certification

- **Guaranteed Support**: Certified farmers and solution providers receive priority support directly from Mycelium.
- **Enhanced Reliability**: Certification ensures higher standards of service quality and uptime.
- **Trust Signal**: Users can easily identify certified providers in the marketplace.
- **SLA Endorsement**: Certified providers commit to specific Service Level Agreements endorsed by Mycelium.
- **Priority Resolution**: Issues affecting certified slices receive expedited attention from Mycelium support teams.

## How Certification Works

1. **Licensing**: Farmers or solution providers enter into a support license agreement with Mycelium.
2. **Verification**: Mycelium verifies that the provider meets all technical and operational requirements.
3. **Certification**: Upon approval, the provider receives certified status.
4. **Flagging**: All slices offered by certified providers are automatically flagged as "certified" in the marketplace.

## Certification Flag on Slices

When browsing the TF Marketplace, users can filter for certified slices. The certification flag indicates:

- The slice is provided by a certified farmer or solution provider
- Mycelium guarantees support for this slice
- The slice meets higher reliability standards
- Support requests will receive priority handling

## Becoming Certified

Farmers and solution providers interested in certification can:

1. Contact Mycelium to inquire about licensing options
2. Review and sign the software and support license agreement
3. Complete the certification process
4. Begin offering certified slices in the marketplace

## Maintaining Certification

To maintain certified status, providers must:

- Continuously meet or exceed the agreed SLAs
- Keep their support license active and in good standing
- Participate in periodic reviews and audits (TBD)
- Address any compliance issues promptly

## For Users

When selecting slices in the marketplace, look for the certification flag to ensure you're getting resources with guaranteed Mycelium support and enhanced reliability.

## License agreement needed

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